Eligibility is decided by what the company does, not by what it is called
The Board of Investment publishes activity groups rather than industries, and the classification your project falls into determines everything that follows: the tax holiday length, the minimum investment, the technology or skill conditions and the reporting burden. Two software companies with similar revenue can land in different groups because one develops its own platform while the other resells and configures somebody else's. Getting the classification right at the start is the single highest-value decision in the whole application.
We begin by writing the project description the way the committee reads it — what is produced, what value is added inside Thailand, what proportion of staff are skilled, what equipment is imported and what the three-year revenue path looks like. If the honest description does not fit a promoted activity, we say so early rather than filing an application that will absorb three months and be refused.
Activities that commonly succeed include software and digital services, manufacturing with genuine local value added, regional headquarters and trading support functions, research and development, logistics and warehousing with technology content, and some healthcare, education and hospitality projects with specific investment thresholds.

